State Farm® Insurance Agent Michael Davidson

"Thank you for the kind words, Marc! We appreciate your review and look forward to serving your insurance needs! Have a great evening."

"Thank you for your review, Craig! We’re so glad Autumn was able to help you with your auto and life insurance needs. We appreciate your business and look forward to working with you!"

"Thank you so much for the review! We are so glad Chelsea and the rest of our team could assist you through the insurance process. Congratulations on your new car and we look forward to working with you!"

"Thank you for your review, Nicole! We appreciate you taking the time to stop by and share your experience. Have a great weekend and we look forward to connecting with you soon."

"Thank you for the kind words, Crystal! We are so glad Autumn could help you with your auto/home/life insurance needs! We appreciate your business and look forward to working with you. Have a great weekend!"

"We appreciate your kind review, Peggy! Kayla is thrilled to have earned your business after your loyalty to one company for 25 years. We promise to always serve your insurance needs with the upmost professionalism and integrity. Wishing you all the best and we look forward to working with you!"

"Thank you for your review, Stephen! Kayla and Autumn play a pivotal role in the excellent service we strive to give our customers and I'm so happy to hear they were able to get you a quote so quickly and work you in a familial way. We truly appreciate your business and hope you have a wonderful day!"

"We are so thrilled Ada was able to help you navigate through your claims experience, Aubrey. A claim on your home is never fun, but having to deal with a second in such a short time is even worse! Ada takes great pride in helping customers through the process and getting them paid out as quickly as possible. We are so glad your experience reflects what she works so hard to put into her work each day. Thank you for your thorough review and for sharing your experience! It means the world to a small business like ours. We appreciate you and hope you have a wonderful day."

"Thank you for your kind and thorough review of your experience with our office, Laisha. We are so thrilled Autumn was able to aid in the transition of your family to State Farm. Your business means the world to us and we appreciate the opportunity to serve your insurance needs. Have a great day and we look forward to connecting with you soon!"

"Thank you for your kind words, Mike! As a small business we take great pride in our availability and ability to navigate our customers through the insurance process. We wish you all the best towards a safe and prosperous new year!"

"We greatly appreciate your review, Chase! Thank you for taking the time to share your experience with Autumn. We are thrilled she was able to assist you on switching over your auto insurance in a friendly, upbeat manner. We are wishing you and your loved ones a safe and happy holiday season and we look forward to working with you!"

"Thank you for the kind words, Candy! We are so thrilled to hear Autumn was able to make the insurance process as seamless and friendly as possible. I know Autumn takes great pride in her ability to serve our customers insurance needs with a friendly demeanor. We truly appreciate your business and hope you have a wonderful holiday season!"

"Thank you for your kind review, Gloria! We are so thrilled you were referred to us and that Autumn was able to help make the insurance switch easy. And a reasonable price is always a plus! We are wishing you and your loved ones a safe and happy holiday season and we look forward to working with you."

"Your review means the world to us, Heejung. We pride ourselves on being open for our customers on Saturday when so many other companies are not available and are so glad Autumn was able to get you squared away with your auto insurance needs! Thank you so much for taking the time to share your experience and we look forward to serving you. Have a great weekend!"

"Thank you for the kind words, Brenda! We are thrilled Ryan was able to assist you with your insurance needs. Have a wonderful weekend and we look forward to working with you!"

"We appreciate the kind words, Joseph! Ryan does a great job helping our customers select the best coverage and policy to fit their needs. Thank you for taking the time to leave a review as we love helping as many people as we can. Have a great weekend and we look forward to working with you!"

"Thank you for the kind words, Kayla! We take great pride in serving our customers auto, home and life insurance needs. We are thrilled to hear you had such a great experience. We appreciate your business and hope you have a great weekend!"

"Thank you for the kind words, Megan! We greatly appreciate your business and hope you have a wonderful day!"

"Thank you for your review, Nathan! We are so glad that Payton was able to assist you with your insurance needs. It was a pleasure meeting with you last week and we truly appreciate your business. Have a great Labor Day weekend and we look forward to catching up with you again soon!"

"Thank you for your review, Charles! We're so glad Ryan was able to get you better auto insurance coverage and save you over $100 per month! We appreciate the opportunity to have helped and look forward to working with you."

"Thank you for your review, Ryan! We’re so glad Autumn was able to save you money and remain patient and friendly throughout the auto insurance process. We appreciate your business and look forward to working with you!"

"We are thrilled to hear that Morgan was able to help you with your car insurance needs, Lacie! We pride ourselves on the service, prices, and professionalism that we offer to everyone each day and are happy to hear your experience reflected what we work so hard to achieve. Thank you for your business and I hope you have a wonderful weekend!"

"Thank you for your review, Justin! We are so glad to hear that Autumn was such a huge help in the insurance process as we know it can often be difficult to navigate. We appreciate your business and hope you have a wonderful day!"

"Thank you for your kind review, Sue! While I am sorry to hear about the issue with your AC system I am so thrilled the endorsement we offered was able to provide assistance in getting your system fixed. We really appreciate your business and hope you have a wonderful day!"

"Good morning, Dave. I just left you a voicemail in efforts to address your frustration and hope we can get the opportunity to connect. First, I want to apologize for the frustration you’ve experienced with State Farm claims department. The St. Louis / Jefferson County area has experienced unprecedented tornado/wind/hail losses this year which has caused historic claim volumes in which State Farm has never seen. The State Farm claims team is working overtime to help every customer in need, but response times are admittedly a bit longer than normal due to the sheer volume of claims to be managed. After speaking with my team member who you spoke with yesterday, I understand that the most pressing frustration is that damage from a Collision accident was not covered under the open Comprehensive/Weather claim. This decision is solely based on the dates and facts of the loss as well as the coverage used to pay out on it. All claim decisions are made by the State Farm claims department and not by Agents or their staff at the local level. With this said, as these are 2 separate losses with 2 separate damages, 2 separate claims would have needed to have been filed to get both damages covered. We stand by the decision of the State Farm claims team due the fact that attempting to receive reimbursement for prior, unreported damage that is unrelated to the loss on the open claim is considered insurance fraud and not something that any insurer would support or permit. Pertaining to the inherently false allegation I am “non-existent”, I spend 50-60 hours/week in-office meeting with customers to review policies, help them understanding their coverages, evaluate their needs for life insurance and when it’s time to step in, even helping get traction on claims that have stalled. Due to the volume of customers I serve each day, I am available by appointment & lean on my staff of specialists to help with the day-to-day. I have yet to be informed by any member of my staff that you have requested to meet with me to review any of the three claims. I take a great sense of pride in making myself available to all customers as early as 8:00 am and as late as 7:00 pm any weekday and 10:00 am to 2:00 pm most Saturdays along with offering home appointments for those that have difficulty traveling. You are absolutely entitled to your opinion, and I am truly sorry to hear that you have been frustrated every step of the way on the three claims you have filed this year. But your proclamation that we are not here for our customers is not supported by the majority of our customer base. I am a phone call away should you wish to return my call and discuss the specifics of your current claim. Thank you for your business and have a great day."